Notify Us of Possible Violations or Trespass

Spring is here and monitoring is underway. While monitoring, you may find possible violations or trespass on your insured property. Remember to notify Terrafirma immediately when you first discover any problem that might become a claim under your Terrafirma policy (and tell your other insurers too just in case). We will help you sort out the details and are always available to assist you. If you want to have a preliminary chat first, feel free to call or write us by email. Here’s how to notify Terrafirma:

  1. Log on to your account.
  2. Update contact information, if necessary. If you want to add another contact to your account, you can add the contact by clicking on the option to update contact information on the left side of the screen.
  3. Click on the option to notify of a possible claim in the menu. Enter in all of the available information on the claim, including a description of the claim, the damages, the name and contact info of the party involved, etc.
  4. If the information requested on the form is not available (i.e. there is no additional insurance coverage or the other party does not currently have an attorney), enter “n/a.”
  5. Terrafirma staff get an automatic copy as do all contacts listed on your account.

We’re here to help! If you have any questions about submitting a claim or anything else, please let us know. You can reply to this email, email us directly or call 202-800-2219 for Lorri or 802-262-6051 for Leslie.


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